A message from Director Rick Wharton
In our 40 years, Festival Hall has never experienced the full closure of our theatre.
Over the last 2 weeks, we have all felt the sudden thrust of COVID-19 as it has taken unexpected control over the normalcy of our daily lives.
For those of us in the arts community, COVID-19 has closed the curtain on performances that are the essence of our industry.
At this time of great uncertainty, our commitment is to support our theatre community, our volunteers, our patrons, our sponsors, our performers, our crew, our promoters and renters and to ensure that that we will still present our 2020 season with postponed dates. We thank the municipalities of Pembroke, Petawawa and Laurentian Valley for entrusting us to guide this gem
Called Festival Hall through this crisis. We guarantee that when the curtains open we are going to celebrate as never before!
The show must go on, and will go on, but we need your help. We are reaching out to you today to help bring the delightful season of theatre we had planned for you a reality. We are very reliant on ticket sales. With no shows on stage, we will be challenged but are confident we can do this. Our renters and performers and promoters have been united in their desire to come to our wonderful venue. Your support will help us withstand this difficult time.
Many are finding the uncertainty of these times difficult, but if you are in a position to help, please help by:
Consider holding your tickets until the postponed date rather than requesting a refund. Please note. We are currently not permitted to enter the building or box office and as such cannot process refunds or exchanges at this time.
Buying gift certificates by making arrangements via email at email@example.com
Making a donation the next time you purchase a ticket on line. Follow the link in your shopping cart.
If you cannot attend the new performance date and currently hold tickets please please consider giving them to a friend or a loved one or donating them to a retirement residence or Community Living.
We want to express our sincere thanks for your support over the years. Your support is critical in ensuring Festival Hall can continue to create memorable theatre experiences for all In our community and for our visitors.
We are in this together and look forward to welcoming you back into our house to celebrate.
All new dates can be found on this website by clicking on the a calendar button. Please email firstname.lastname@example.org with further inquiries.
IMPORTANT NOTICE FROM DIRECTOR RICK WHARTON
MARCH 13, 2020
BOX OFFICE CLOSED UNTIL APRIL 4, 2020
The health and safety of our visitors, artists, staff and volunteers is of paramount importance. Due to the unprecedented pandemic of the COVID-19 coronavirus, we are cancelling in person Box Office hours and all performances and events at Festival Hall until April 4, 2020.
Festival Hall is also taking the following measures effective immediately and continuing until April 4, 2020.
OUR FACILITY’S MAINTENANCE TEAM IS TAKING EXTRA CARE DURING THIS TIME TO SANITIZE ALL PUBLIC SPACES INCLUDING DOOR HANDLES, HANDRAILS AND OTHER SURFACES
HAND WASHING AND SANITIZERS ARE AVAILABLE IN OUR SPACE - BUT THE BEST THING TO DO IS WASH YOUR HANDS FOR 20 SECONDS FOR PROPER DURATION
ALL STAFF AND VOLUNTEERS HAVE BEEN ASKED TO STAY HOME. DIRECTOR RICK WHARTON AND OTHERS WILL BE WORKING FROM HOME ANSWERING YOUR INQUIRIES BY EMAIL AT EVENTS@FESTHALL.CA.
We are confident that performances April 4 and beyond will move forward. To date, none of our promoters or performers have cancelled their performances after April 4. In the event that these events are postponed, we will be issuing notices regularly on Facebook and on our website, www.festhall.ca. Ticket purchases are still available online.
In the event of future event cancellations and postponements, we will be asking ticket buyers to please be patient with us. Rest assured we will take care of all ticket buyers. Your understanding is appreciated.
In these times, cancellations of that nature can jeopardize the future of the performing arts in your community. In all circumstances we will be asking you to consider hanging on to your ticket for the postponed date, where it will be honoured, accepting an exchange for a different show, gifting your ticket to a friend or neighbour, or making a monetary donation to your community theatre for that same amount. This is a suggestion being made at many other community performing arts centres. Because we are not being affected by any cancellations as of yet, this point is not applicable.
In the meantime, there will be no refunds issued for any tickets purchased. (as per our existing policy and as printed on your ticket or confirmation email.) We will cross the “refund” bridge when we come to it, and just ask that you consider the remarks in the above paragraph in the meantime should such decisions then have to be made.
Upon our return to the theatre, and for events in April, May and June, we ask that you consider elbow bumps - or perhaps jazz hands - instead of handshakes! If you are experiencing sneezing, coughing, or fever, please stay home. Cover your mouth with a tissue when coughing or sneezing (or an elbow if no tissue is available). We will have tissue available as well as plenty of soap in our washrooms. NOTE most performances have well less than 400 in attendance - there are also opportunities to space out if you feel more comfortable and use unsold seats.
We thank you for your support of Festival Hall and for your patience during these uncertain times.
Please direct any other inquiries to email@example.com. Your messages will all be answered.
RICK WHARTON, MANAGING DIRECTOR
FESTIVAL HALL CENTRE FOR THE PERFORMING ARTS
13 March, 2020
Welcome to Festival Hall
The Largest Performance Venue in the Upper Ottawa Valley
Welcome to our new website.
For Box Office Hours and Ticket information, please click Box Office.
For a list of upcoming performances, please click Calendar. There are direct links to online purchase for each show.
Thank you to our patrons, sponsors, volunteers, funding municipalities and performers for 40 years of performing arts in Renfrew County.
“In my own philanthropy and business endeavors, I have seen the critical role that the arts play in stimulating creativity and in developing vital communities….the arts have a crucial impact on our economy and are an important catalyst for learning, discovery, and achievement in our country.” - Paul G. Allen, Co-Founder, Microsoft