MARCH 2021 - PLEASE READ THE FOLLOWING STATEMENT BEFORE CONTACTING US
We are currently subject to the province wide Covid restrictions. Sadly, live performance events will be the last industry to re open. We are doing all we can to keep this theatre alive.
POSTPONEMENTS of all shows - your existing tickets will be honoured for the new dates which can be found in CALENDAR in the menu above. We thank you for your patience as most shows have been postponed more than once. Know that this is as difficult and frustrating for us as it is for you. PLEASE click on Calendar to get your new date.
PLEASE PLEASE PLEASE sign up for our mailing list by scrolling down this page and clicking on the link. This means we have your up to date contact information. Many people opted out of receiving emails which meant we weren't able to send all of our newsy emails to some patrons. You will not be bothered with daily spammy emails - typically we send out an email campaign once per month.
REFUNDS as per what is printed on your original tickets and what has been policy for a decade - there are NO REFUNDS on postponed shows. There are optional refunds for cancelled shows. Thankfully we have cancelled only one show and in that case every single ticket buyer was gracious to accept a gift certificate or a ticket for another show. We realize that in exceptional circumstances such as financial strain during COVID that we do have to issue refunds in some cases - and have to date processed over $15,000 in refunds. We made the decision that every refund will have a $10.00 refund fee. This money does NOT go to Festival Hall - although we wish it did as we have zero ticket revenue for the past year. This money goes to ticketing software charges, including Paypal which is our gateway for online tickets. Paypal charges 3.9 percent of the ticket price. Credit cards are similar. Ticketing software charges, printing of cancelled tickets/confirmation, and in some cases the writing of cheques or email transfer fees all come at a cost - a cost we can NOT cover. Many venues are offering no refunds. We are trying to make everyone happy.
WE ARE NOW OPEN FOR SPACE RENTAL FOR UP TO 50 for private functions. Need a safe space with plenty of distancing for a movie with your friends? A corporate meeting or training event? Private trivia night, workshop or music? Guests will have to follow strict distancing, screening and safety protocols - but we have tons of room for everyone to gather safely. We've also purchased and installed signage, plexiglass, sanitation stations, directional stickers and more. Email us at events@festhall.ca for more details.
In the meantime, please consider supporting us in one of many ways.
- Friends of Festival Hall Membership - $100 or ten dollars per month
- Personalized Star on our Wall of Fame
-Gift Certificates
-Coming soon - online auctions!
Email us for more details at events@festhall.ca
Buy Tickets - the link is now working to purchase tickets. Simply click on Box Office or Buy Tickets in the menu above.
Securely make a donation of any amount. Your support will be used to secure future shows and make deposits to performers - something normally done with our show revenue and ticket sales. All contributions over $100 automatically enrol you in our Friends of Festival Hall membership program.
Choose from small ($250) medium ($500) or large ($1000) stars on our very visible wall of fame. Perfect for business sponsorship or to acknowledge a loved one who has a passion for the arts. Large stars are fully customizable with room for logos, images, etc. Visit our link to the Wall of Fame for add on benefits!
For upcoming performances, including new postponed dates, please click Calendar.
During these troubled times we can't express enough our gratitude for those who are standing by us. For ways to help us keep the performing arts alive in our community, please check out "How to Show Your Support" in our menu.
Thank you to our patrons, sponsors, volunteers, funding municipalities and performers for 40 years of performing arts in Renfrew County.
RICK WHARTON
MANAGING DIRECTOR
“In my own philanthropy and business endeavors, I have seen the critical role that the arts play in stimulating creativity and in developing vital communities….the arts have a crucial impact on our economy and are an important catalyst for learning, discovery, and achievement in our country.” - Paul G. Allen, Co-Founder, Microsoft
